Where are the fees listed?
Where are the fees listed?
All fees are on Plans and pricing, by plan. For the cards,
GET /cards/products also returns the fees of your plan for each product.How do I fund my account?
How do I fund my account?
You prefund ops balances, one per service:
cards_visa, cards_mastercard, others, payout_sepa and gift_cards. Each has its own deposit address, requested from the dashboard. Funding is made in USDC on the Solana network, from any wallet or exchange. See Ops balance.Is the deposit fee added or deducted?
Is the deposit fee added or deducted?
Deducted from the amount you send. Example on Starter (2 + 27, and $973 is credited to your balance.
Why do I pay a fee on the deposit and another on the card top-up?
Why do I pay a fee on the deposit and another on the card top-up?
They are two distinct operations: funding your ops balance, then loading a card from it. Because of the fixed part of the deposit fee, fund your balance in batches, sized to your expected top-up volume, rather than once per top-up.
Who pays which fee?
Who pays which fee?
What you charge your own users is your decision.
Is there a security deposit, a reserve or a minimum volume?
Is there a security deposit, a reserve or a minimum volume?
No. You only prefund your ops balances, and those funds remain yours to spend on your operations.
Can I move funds between my ops balances?
Can I move funds between my ops balances?
Not at the moment: each ops balance is funded by its own USDC deposit.
What happens if an ops balance becomes negative?
What happens if an ops balance becomes negative?
Your account is suspended until the negative balance is topped up: write requests return
403 ACCOUNT_SUSPENDED_NEGATIVE_BALANCE. See Negative balance and suspension.