Plans at a glance
“Every product” means cards (including physical cards), virtual accounts, payouts (SEPA and ACH), crypto wallets and gift cards. The three paid plans give access to the same products and have no monthly limit: they differ by their fees and by the level of support.
The
/customers, /balance and /webhooks endpoints are available on every plan.Découverte plan limits
On Découverte, three counters apply to your live operations:- Cards created: up to 25 cards per calendar month.
- Amount loaded on cards: up to 5,000 USD per calendar month, counting the initial loads and the top-ups.
- Payouts: up to 5,000 USD of payouts per calendar month, all customers combined, SEPA and ACH together (payout amounts, fees excluded).
403 PLAN_LIMIT_REACHED:
A payout that would exceed the 5,000 USD of the month returns
403 PLAN_LIMIT_REACHED with details.monthly_limit_usd and details.sent_this_month_usd (see Payouts).
The same error is returned when you request a physical card on Découverte, or when you create a webhook endpoint beyond the number allowed by your plan.
Calling a product that is not included in Découverte (wallets, virtual accounts, gift cards) returns 402 PLAN_UPGRADE_REQUIRED:
Billing cycles
Paid plans are billed by cycle. The longer the cycle, the larger the discount:
Prices are the same for every partner: there are no negotiated prices.
Subscribe, renew and change plans
1
Subscribe from the dashboard
Choose a plan and a billing cycle in the partner dashboard. The price is paid from your Ops Others balance (
others).2
Automatic renewal
The plan renews automatically on its anniversary date and the next cycle is debited from your
others balance. If this balance is insufficient at the end date, your account returns to Découverte.3
Cancel at any time
After cancelling, your plan stays active until the end of the period already paid, then your account returns to Découverte.
- Upgrade (for example Starter to Business): applies immediately. The unused days of your current plan are deducted from the price of the new one.
- Downgrade (for example Premium to Starter): applies at the next renewal.
Returning to Découverte
Nothing is deleted when your account returns to Découverte: your allowed IP addresses and webhook endpoints are kept. The Découverte limits apply again, and only the 2 oldest allowed IP addresses and the oldest webhook endpoint keep working.Fees by plan
Fees are debited from your ops balances. ”—” means the product is not available on the plan.Ops balance deposits
Cards
Charged on the card itself, on every plan: $0.30 per authorization and 2.5% on cross-border transactions.
GET /cards/products returns, in the fees object of each product, the fees of your plan.
The 493 ATM card
The 493 ATM card is the only card with an annual fee. It is computed per month and paid by year:
At creation you pay the creation fee and the first year. Then, on each anniversary of the card, the next year is debited from your Visa ops balance (
cards_visa). The fee is billed to you, never to the cardholder. You receive a reminder email 7 days and 1 day before, and a card.annual_fee_charged webhook when the year is charged.
Payouts
The fee is charged on top of the amount and debited with it:
- SEPA payout: from your Payout SEPA balance (
payout_sepa). A payout is between 25 and 2,499 USD. - ACH payout to a bank account in the United States: from your Ops Others balance (
others). A payout is between 100 and 2,499 USD.
Crypto wallets
A withdrawal also carries the network fee of the blockchain: Solana 0.50, Ethereum 2.50.